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Responsibilities
崗位職責(zé)：

Customer Quality Response Process 客戶質(zhì)量反應(yīng)流程
Builds, trains, and manages customer quality team, establishes the quick response process of customer quality service
組建、培訓(xùn)、管理客戶現(xiàn)場服務(wù)隊伍、制定客戶現(xiàn)場服務(wù)的快速響應(yīng)流程
Supports for new program trial run assembly in customer plant
新項目客戶樣件在客戶現(xiàn)場試裝時的支持
Be responsible for regular investigation of customer satisfaction and driving for improvement of related problems
客戶滿意度的定期調(diào)查、并推進(jìn)相關(guān)問題的改進(jìn)

Quality Problems Analysis and settlement質(zhì)量問題的分析和解決
Be responsible for analysis of warranty issues, customer plant issues, execution of constraint actions, and feedback to internal
客戶現(xiàn)場問題的初步分析、遏制措施的執(zhí)行，向內(nèi)部進(jìn)行問題反饋

Tracks for result of problem solving in customer plant
對問題改進(jìn)后在客戶現(xiàn)場的效果追蹤

Be responsible for regular investigation of customer satisfaction and driving for improvement of related problems
客戶滿意度的定期調(diào)查、并推進(jìn)相關(guān)問題的改進(jìn)

Collects data related to RPPM and CPPM
RPPM、CPPM指標(biāo)的數(shù)據(jù)收集

Customer Discipline Compliances遵守客戶紀(jì)律
Complies with customer discipline and safety policy, maintains company image and interests.
遵守客戶的有關(guān)紀(jì)律及安全規(guī)程，維護(hù)公司形象和利益

Continuous Improvement 持續(xù)改進(jìn)
Improves Customer Quality Engineering competitiveness and customer satisfaction by driving continuous improvement activities and inspiring innovations of ingenious products, services, solutions and processes
通過推動持續(xù)改進(jìn)活動和鼓勵創(chuàng)新產(chǎn)品、服務(wù)、解決方案和流程，提高質(zhì)量部門的競爭力和客戶滿意度


Competency Requirements
能力要求：
Bachelor’s Degree or above, major in Mechanical, Engineering or related field preferred.本科或以上學(xué)歷，機械、工程和相關(guān)專業(yè)優(yōu)先
3-5 years work experience in quality related function, automotive industry experience preferred. 3-5年質(zhì)量工作經(jīng)驗，汽車行業(yè)優(yōu)先。
Quality system knowledge (TS16949, control plan, FMEA, SPC, MSA, PPAP, Customer Specific System Request, etc.）質(zhì)量體系知識（TS16949, 控制計劃，F(xiàn)MEA, SPC, MSA, PPAP, 客戶指定系統(tǒng)需求等）

職位類別： 質(zhì)量管理/測試工程師(QA/QC工程師)

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